Why can't I find my CapturePlace shop?

If you have encountered a 404 error or a redirect when trying to access your CapturePlace shop, there may be several reasons explaining this situation.
Here are some of the most common reasons why your shop might be unreachable:

- Incorrect URL: Make sure that the URL you are using is correct.
A small typo can prevent access to your shop.

- Shop under review: Your shop may be under review for approval.
In this case, it will be visible once our team has validated its compliance with our policies.

- Shop closed: If your shop does not comply with our Terms of Service (TOS), it may have been temporarily or permanently closed.
We encourage you to check your emails for more information.

- Restricted mode activated: If your shop contains regulated content (tobacco, alcohol, violent gaming, etc.), restricted mode may be activated.
This restricted mode limits its accessibility to certain people.